Privacy Policy

1. Information We Collect

We may collect the following types of information when you use Narrate Live:

a. Personal Information:

  • Email address (if provided during sign-up or support inquiries).
  • User account information (e.g., account creation through Firebase).

b. Usage Data:

  • Audio and image data submitted to the app for narration (processed through OpenAI and PlayHT APIs).
  • App usage statistics, crash reports, and performance metrics collected via Firebase Analytics.

c. Device Information:

  • Device type, operating system, and app version.
  • IP address for security purposes and service functionality.

d. Location Data (Optional):

  • If enabled, we may collect location data to optimize certain features (e.g., location-based customization).

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and improve the app’s functionality.
  • To process audio, video, and images for narration using OpenAI and PlayHT APIs.
  • To monitor app performance and resolve technical issues using Firebase.
  • To send updates, support responses, and promotional content.

3. How Information Is Shared

We may share your data only as described below:

a. Third-Party Services:

  • OpenAI: Processes text and contextual data to generate narration responses.
  • PlayHT: Generates narration audio using AI-based voice synthesis.
  • Firebase: Collects analytics, crash reports, and authentication data.

b. Legal Requirements:

We may disclose your information if required by law or to protect our legal rights.

4. Data Retention

We retain your information only for as long as necessary to provide the app’s services and comply with legal obligations. Audio, image, and text data processed via OpenAI and PlayHT are not stored on our servers and are handled in accordance with their respective privacy policies.

5. Your Rights

You have the right to:

  • Access or delete your account data.
  • Opt out of promotional communications.
  • Revoke location data collection via device settings.

To exercise these rights, contact us at [email protected].

6. Data Security

We take reasonable measures to protect your information, including encryption and secure storage of data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Policies

Our app integrates services provided by third-party platforms. Please review their privacy policies to understand how your data is processed:

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective when posted, and we encourage you to review this page regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]
Website: Narratelive.com

This Privacy Policy ensures compliance with data protection laws and provides transparency about how Narrate Live operates.